The Awesome Leader Blog

I write about anything that can help leaders gain a snappy, specific set of skills for managing up and managing teams.

Managing Negativity: What to Do with the Complainer

behavior eq managing Sep 17, 2019

As a manager, a huge part of your job is to work with all kinds of people, with all kinds of temperaments. An amazing manager is able to recognize and use the strengths of each employee, finding a way to make the varying skills and personalities that make up their team work in harmony. It feels right. It sounds right. Yet just like the wrong note played in a song can create dissonance, so too can having to manage an employee who seems to only bring negativity to work with them. 

I’m sure you’ve encountered this type of person in your time as a manager: the naysayer, the person who shoots down every idea, the one who pushes back on everything asked of them. They complain about most everything and everyone. 

This kind of behavior is much more than annoying. It’s obstructive and depleting to everyone who shares the environment. And maybe even more: it can be infectious, like the flu running wild through each team. It lowers the morale of an entire team and...

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Say One Thing and Do Another: Dealing with Passive-Aggressive Employees

behavior eq workplace Sep 10, 2019

Have you seen this behavior in your workplace recently? 

  • The silent treatment. Someone hiding resentment by saying nothing about their true feelings or emitting just a few snide comments.
  • A coworker who says one thing, such as, “I’ll take care of that” but in reality does something completely different, like ignore your request
  • Someone sullenly completing tasks she has agreed to execute but complaining the whole time. 

These are perfect examples of passive-aggressive behavior. 

It’s maddening, underhanded, sneaky behavior.

I don’t think passive-aggressive behavior has a place in any work environment, but I see it all the time. We’ve all grown up, supposedly, but we hang on to childish behaviors we honed on the playground. 

Why do people act this way? 

The majority of people who exhibit passive-aggressive behavior have a negative reaction to something--a topic, a task, a person, something. They don’t like something....

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