I write about anything that can help leaders gain a snappy, specific set of skills for managing up and managing teams.
I’m a bit angry, and I have some thoughts that you will find useful if 1) you are a leader and/or 2) you need to learn about what good leaders do (and what bad ones tend to never think about).
If you want the one-sentence version of this newsletter in one sentence, here it is: be clear on who you are, what you do, and then what you say.
This story starts with someone who had a title, gave it up, and now is adopting the title that once belonged to the CIO: the Chief Information Officer.
Prince Harry (yes, that prince) is in the news again. He’s the new Chief Impact Officer for BetterUp. BetterUp is (their website says so) described like this: “The BetterUp experience brings together world-class coaching, AI technology, and behavioral science experts to deliver change at scale.”
Harry is a royal, a former military officer, a friend of Oprah’s, a husband, a dad, and, oh, yeah, a guy with Spotify and Netflix deals.
It's the truth. We (you, me, humans) aren't great at talking.
Most of us get a failing grade at conversations because we:
#5 is my favorite one to tackle with clients. They often want to break down what they are “going to tell” others.
Here’s a peek into how that plays out in a coaching conversation:
Client: "I'm going to tell [insert most anything]."
Leila: “Cool. You go and . . . tell them. And then what?”
C-level person/Founder/VP/leader: “What do you mean ‘and then what’...
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I have the conversations listed and sample questions to get you going today.
Even if you’re not a new manager, you may be surprised that you’ve never had some of these conversations. So, start talking, manager!
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